At Maker’s Manual (MM), your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. What We Collect

We may collect the following types of personal information when you interact with our website, services, or community spaces:

• Your name and contact information (e.g., email address)

• Payment details (processed securely through third-party platforms like Stripe or Wix Payments)

• Information you submit through forms, surveys, or bookings (e.g. visioning calls)

• Analytics data, including cookies, usage stats, and browsing behaviour on our site

• Any information you provide in community spaces (if applicable)

• We do not collect sensitive information unless it's clearly required and consent is explicitly given.

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2. Why We Collect It

We collect your personal information to:

1. Provide our coaching, courses, and community services

2. Book appointments and facilitate payments

3. Improve and personalise your experience on the MM website

4. Send relevant updates, emails, and marketing (only if you opt in)

5. Comply with legal obligations

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3. How We Store & Protect It

We store your data securely using encrypted tools and reputable platforms (e.g. Wix, Notion, Stripe). Reasonable steps are taken to:

• Prevent unauthorised access, misuse or disclosure

• Safeguard online transactions with SSL encryption

• Restrict internal access to authorised team members only

Although we take all practical steps to protect your data, no online service can guarantee absolute security. You use our services at your own risk.

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4. Third Parties

We may use third-party tools and service providers to operate the MM platform. These include:

• Stripe or Wix Payments – for secure transactions

• Google Analytics – for website insights

• Notion / Slack / Discord / Circle – for course and community participation

• Wix – for hosting and website functionality

These providers may store data in Australia or overseas. We ensure they adhere to privacy protections that are in line with Australian standards.

 

5. Cookies & Analytics

Cookies help us improve your experience by collecting anonymous usage data. You can disable cookies in your browser settings, but it may limit some website functionality.

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6. Marketing & Opt-Out

You may receive occasional emails about events, updates, or resources related to Maker’s Manual. You can unsubscribe any time via the link in our emails. We won’t sell or rent your personal information to third parties.

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7. Access & Correction

You may request access to or correction of your personal data at any time by contacting us. We will respond within a reasonable timeframe and assist wherever legally required.

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