Terms & Conditions

Effective as at 16 June 2025.

These Terms and Conditions (“Terms”) govern your access to and use of the Maker's Manual website, products, and services. By purchasing or using our offerings, you agree to be bound by these Terms, our Refund Policy, and Privacy Policy. These Terms are governed by the laws of Queensland, Australia.

Legal Disclaimer

Maker's Manual is an educational and self-reflective resource designed to support personal insight, wellbeing, and communication. It is not a substitute for professional medical, psychological, legal, or financial advice.

By using our services or digital products, you acknowledge that:

All content, templates, sessions, and guidance offered by Maker's Manual are provided for informational and personal development purposes only.
We do not guarantee specific outcomes, and results may vary based on individual circumstances.
Any decisions you make based on the use of our services or materials are entirely your responsibility.

We do not provide clinical diagnosis, therapy, or treatment for mental health conditions. If you are experiencing distress or require medical or psychological support, please contact a qualified health professional or call a support service such as Lifeline on 13 11 14.

General Information

Maker’s Manual is a Queensland-based platform offering digital templates, guided personal reflection tools, and creative support services. Our goal is to empower individuals through accessible self-knowledge resources.

Eligibility

To use this site or make a purchase, you must be at least 18 years old or have consent from a parent or guardian. You agree to use our materials for personal, non-commercial purposes only.

Intellectual Property

All content, branding, templates, guides, and materials are the intellectual property of Maker’s Manual. You are granted a non-exclusive, non-transferable license for personal use only. Redistribution, resale, or duplication without permission is prohibited.

Digital Product Use

Purchasing a digital product (e.g., the Create Your User Manual template) grants you access to a one-time download and Notion template link. You are responsible for creating a Notion account and duplicating the template for your personal use. Compatibility with third-party platforms (e.g., Notion) is not guaranteed.

Booking Services

Any guided sessions, 1:1 services, or coaching must be scheduled in advance. Maker’s Manual reserves the right to reschedule or cancel services with reasonable notice. Refunds or rescheduling options will be offered if necessary.

Privacy & Data

We respect your privacy. Your data is managed in accordance with Australian Privacy Principles and is never sold or shared without consent. See our Privacy Policy for more information.

Disclaimer of Outcomes

All tools and services are provided “as is.” We do not guarantee personal or professional transformation. Your outcomes are dependent on your own engagement, context, and interpretation.

Limitation of Liability

To the fullest extent allowed by law, Maker’s Manual is not liable for any direct or indirect loss, damage, or injury that may result from the use of our services, products, or website.

User Conduct

You agree not to misuse our website or materials, including spamming, hacking, or infringing on copyright. We reserve the right to deny access to any user who violates these terms.

Dispute Resolution

If you are dissatisfied, please contact us at emma@makersmanual.com.au. We are committed to resolving issues fairly and thoughtfully.

Refund Policy

At Maker’s Manual, we’re committed to creating thoughtful, accessible experiences that help you understand yourself and connect more deeply with others. We also understand that sometimes things don’t go to plan.

Digital Products: Due to the nature of instant digital delivery, all sales of downloadable products are final and non-refundable. Please read product descriptions carefully before purchasing. If you experience any technical issues accessing your template, contact emma@makersmanual.com.au and we’ll help resolve the issue.
Guided Services: Cancellations must be made with at least 24 hours’ notice to reschedule. Refunds are not guaranteed but may be considered on a case-by-case basis if the service has not yet commenced.